Year 2008
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2002
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12/19/05
The crutch covers were a lifesaver (armpit saver?) for my son.
Thank you VERY much!!!
-- Sheri S |
11/30/05
I really appreciate that you have your phone number and email on your website and that you answer the phone when I call. It's a relief!
Kerrie M. |
11/22/05 Pam, thank you.
Please forward this email on to your supervisor. Most people complain when there the service is not good but I think its important to give credit when you receive good service.
It was a pleasure doing business with you. Even though I had a problem, I would not hesitate to order again in the future. You have been a great help from the very beginning, when I ordered the lamp and you followed through to the end. I feel customer service is as important as the cost of the merchandise. For customer service you are the best! Thank you again and have a Happy Thanksgiving.
Sylvia C. |
11-18/05
thank you so much!!!! you have excellent customer service skills and I appreciate all you've done.
please let the folks at the factory know how happy we are.
Sincerely,
Sharon |
10/6/05
I absolutely love my bar and barstools. Even through all the shipping chaos, your customer service was the best I've ever experienced. Thank you.
Susan W |
10-6/05 - Jim
I just received the item described below, and it is even more perfect for my needs than I anticipated! Thanks for shopping for me! However, your description falls short. It includes a slate inset top, which really adds a lot to the character of the piece. I ordered it as a base for a fantastic sculpture, and nothing could have been better.
Thanks, Ruth C |
9/21/05
Got the chairs together and they look AWSOME in my kitchen! Have had many
comments and I deffinately let them know where they came from. Thanks again.
Vickie W. |
9/1/05
I do customer service for a living - you are really good! Have a grt day.
S.K. |
8/9/05
Thank you SO much for the beautiful table. It was worth the wait! Not only did I like it, but my husband, who is usually very critical, said he liked it without prompting.
Thanks again,
Joanne |
7/30/05
Hi Pam
I received my sheepskin straps on Thursday. Perfect timing!! I love the strap-its just what I was looking for and I can't wait to use it! Thanks again for all your help, I really appreciate all you did to get it to me before I left for vacation.
Wendy V.
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7/20/05
Pam,
I wanted to let you know what a wonderful company you have. I have dealt with a lot of companies over the years, and never had I experienced one so dedicated to customer service. I have been communicating with Ray re: the shade and he has taken extreme measures to assure my satisfaction.
The lamp is wonderful!
I told Ray how totally impressed I am!!!!
Deanna D.
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6/28/05
Dear Pam
I would like to thank you, once again, for all of your help with the barstools. You've been extremely professional, friendly, tenacious, and efficient. You've been wonderful, and a true asset to your company.
I. B.
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6/22/05
Jim
The dining room looks great and as soon as I get my shelves and set up all my display wear I will take photos and send them to you.
Kathy
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5/5/05
Dear Pam
Sorry for an overdue “Thank you!” for ensuring the my order was complete. I received the tea cart and as you indicated, assembly was very easy. It arrived in fine condition.
I would like to recognize the attention you paid to address concerns and be pro-active in the billing for the shipment. I hope your management will see my email and take the time to congratulate you on doing a great job. Shopping with your company was a very positive experience, thanks to you.
Sincerely
Jean K.
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4/22/05
Thank you so much for the help you gave me in choosing my living room tables. They came yesterday and they are absolutely beautiful and what I wanted. The ship time was even earlier than you predicted, which was wonderful as my other couch and chair pieces came over the weekend! My livingroom is so pretty now (HGTV should be here!!!!).
Thanks again, I will shop with you again and I would recommend your company to all.
Brett K. of Milford, PA
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3/29/05
My order arrived yesterday. I am very pleased with the coat rack. It is all I expected. It was a pleasure doing business with you.
Nelson M
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3/25/05
Thank you for your time today it was a pleasure ordering the table and chairs. I may contact you after I receive the items to order two more chairs for the set. I'm sure I will be back to order more furniture from you. Have a great day.
Sincerely,
Adam G |
2/24/05
Pam
Thank you so much for your help in getting the lamp for me quickly. I appreciate the prompt customer service. If I should be in need of anything else your company sells, I will surely look at your web site first. Thanks again.
Sharon V
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2/6/05
Hello Pam
The sun is finally shining here in Florida and THE BARSTOOLS ARE BEAUTIFUL!!!! They arrived on Friday and I had so much fun opening them up that I feel like putting them back in the box and going through the experience all over again :). They fit perfectly in the little cubbyholes we created under our counter, so that they almost look like lifesize art. I will try to take a photo to send it to you.
Thank you very much for your great customer service and a great product. I will know where to go for more!
Sincerely,
Kathleen
p.s. A cute coincidence, but I hadn't really noticed that the barstools were from the Holland Company. So when the boxes came with the little Dutch girl and boy on the front, we knew we'd made the right choice. My husband and I moved here from Holland only three years ago--he's Dutch and I lived there for almost 20 years! |
1/28/05
Hi Pam
I wanted to thank you for your help in ordering my stools. The stools arrived on Wednesday and I am very pleased with them. It was a pleasure ordering from 14ushop and will recommend the site to all my friends and family.
Thank you again,
Matthew G |
1/24/05
Received the barstools, they are great-thanks.
Kelly |
1/3/05 - Pam
Now that the holidays are over, I am trying to catch up on things. I wanted to say thanks for the excellent customer service you provided recently.
When I first contacted you regarding the damaged Kid's Sofa Sleeper. My daughter Taylor loves it, which makes me love it too. Obviously, I was concerned when I noticed that a seam was giving way.
Your quick reply about a replacement was welcome news. I never expected for such a great resolution.
Thanks again for the tremendous service!
Dave
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