Year 2008
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9/13/06
Pam, This sounds great!
We'd like to see the mahogany sample to be sure it's not too red for our chairs--if you could also send a sample of the closest to mahogany finish but less red than your mahogany sample, that would probably save time in the unlikely event that the mahogany finish is too red for the chairs.
Could you please check to see what the charge would be for delivery including set-up in our home?
Bob and I are looking forward to dealing with your company--you have a fine reputation.
N and B |
9/23/06
Just wanted to let you know:
We received our end tables this week and were so pleased we just had to get this cabinet too!
Thank you,
Sandra |
8/18/06
We got the lamps tonight, and you have made my wife very happy...and when she's happy, I am happy. :)
Thank you, Kevin |
8/15/06
I got my headboard a couple of weeks ago. I am so sorry it has taken
me this long to e-mail you to give you a special "THANKS"!!!!!!
Home Decorators Collection does not have anyone as nice as you working for them!
I will never understand why they were so dishonest with me for so long
about my order.
You were so nice and so helpful and you were honest about my shipment
from the very beginning. THANK YOU SO MUCH!!!!!
Sincerely,
Cassie |
7/26/06
Just to let you know, the "finial" arrived today. Thank you for all of your help in assisting me.
Karen G |
7/7/06 Jim,
Thank you for the quick shipping, I received the shipment on 7/5/06 in time for my husbands birthday. However, both of the chairs are slightly damaged. How should we handle this? If you need pictures of the damage I can e-mail them to you. Please let me know how to handle this. By the way my husband loved his present! You have been a really good company to deal with and I will definitely use you in the future.
Joann S
( note for readers, from 1shop4u, Inc. - we appreciate being notified, this gives us the opportunity to correct and work out a satisfactory solution. in this case, a discount ) |
7/6/06
Hi Jim,
Just wanted to let you the chairs arrived and were in perfect condition. They are very well made, and should last us a lifetime. Thankyou for a perfect order.
Richard K
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7/5/06
I wanted to let you know that my table arrived today and it is beautiful! The honey oak stain you recommended matches my other furniture perfectly.
Thanks for the help.
Cheryl B
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6/20/06
I wanted to make one call that was not a gripe.
We love the table and just wanted to thank you for your diligence in following through with my order.
Kathy H
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6/17/06
So often in a world where no one says thank you or expresses appreciation, I just had to send you a note to do just that. I had sent my original email hoping that you could help me with a phone call with no return number, and never expected a response as quickly or as nice as yours. Thank you for handling the situation for me...I really appreciate it.
Looking forward to the delivery and would recommend you guys to anyone! Really... you're impressive and wish there were more vendors like you!!!
Have a great weekend!!
Kind Regards
Patricia D
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4/25/06
Gloves arrived, Fit fine,
Thanks
Carol F
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4/15/06
Thank you very much for the information. I just placed my order.
Roxanne R
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4/7/06 - Pam
My very hearty thanks for taking care of this so efficiently!
I had started to think that this might be one of those internet companies from hell you read about on the forums. You’ve proven that nothing could be further from the truth. We all make mistakes but the difference is in how we deal with the mistake and I don’t think you could have handled the problem better. Instead of losing a customer you’ve gained a loyal one who will now spread the word about the excellent customer service at Ishop4u.
Again, many thanks and best regards,
Rick D.
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3/10/06
Received my 'Stampede' wall art yesterday - Wow! It's beautiful. Thank you so much for your information to track the shipping. I appreciate your being an honest business - one never knows these days when you research/shop via information provided on the internet. It was a pleasure doing business with you!!
Again, thank you.
Kay H
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3/3/06
The stools were just delivered. Weather held them up, according to Fedex. Anyway, the stools are beautiful! Very, very nice! The color is fine, a little on the dark side and somewhere in the middle of the two dark oak samples. But, that's fine and I knew that might be the case so I'm not complaining at all.
I'm very happy. If I ever have a chance, I'll refer others to your website. Thank you for your help!
Sally H
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2/7/06 - Thanks Jim.
Rest assured we will do business again… You are now in my favorite book marks. It is refreshing to do business with people who do what they say they will.
It was tough, those missed field goals will haunt them along time… Wanted you to know that the bar stools really help make the party.
Best Regards,
Mike
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1/25/06
Go Seattle. I am in Denver J thanks for excellent follow up.
Mike V |
1/17/06 Thanks Pam
You have been very helpful. You have great customer service.
Thanks Laura
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1/4/06
I want to thank you for your quick and kind response to my inquiry. The levelers arrived just a day or two later, and are installed with the result that the stools are quite like new. I also now have several replacements. My wife and I (and a couple of neighbors for that matter) are very impressed. I will certainly remember this experience, in a good way for once, in the future and will remember Teena products for our future needs and those of our friends and family.
Please feel free to pass this along to anyone you like.
Dan C |
1/3/06
Arrived safe & sound...And looks great !!
Thanks,
Carol B |
